(Updated 10th May 2021)
Is the Safari Park open?
We are open seven days a week. Our usual opening hours are from 9:30am until 5:30pm, but we’ll be open until 7:00pm on the 28th, 29th & 30th May for the Bank Holiday.
Travel restrictions in Scotland were eased on Friday 16th April. This means that people from outside Stirling local authority area are permitted to travel to the Safari Park.
How do I book tickets to visit the Safari Park?
Tickets until the 31st May are available to book on our website now. Tickets for June will be available from w/c 17th May – make sure and follow us on Facebook for the latest updates.
Visitor numbers are limited, and tickets are not available to purchase at the gate. All visitors are required to book in advance. This includes our members, and anyone with a pre-purchased ticket or gift card. Tickets are non-refundable, so please ensure you choose a date that suits you.
Is the Safari Park a safe place to visit?
We’re an open-air attraction situated in 160 acres of parkland, so there’s plenty of space for social distancing. We have a range of safety measures in place at the park and ask all our visitors to observe the rules we have set out on face coverings and social distancing. All our rules are in line with current guidance and are for the safety of both our visitors and staff.
Can I meet with friends and family at the Safari Park?
Everyone must follow Scottish Government guidance. We are currently Level 3.
At level 3 you can meet in groups of up to 6 from 6 separate households in outside areas such as the Safari Park. Under 12s do not count towards the total number of people or households meeting outside.
There are different rules for indoor spaces. You will find more information here.
Will all areas of the Safari Park be open as usual?
There is still plenty to see and do, but there are a few changes to access around the park. Please see below for specific details about our facilities and attractions:
- Our toilet facilities and baby-changing areas are open. We’ll be managing these areas, so there may be a short wait to use the toilets.
- Our gift shops are open. You’ll need to wear a face covering to enter our shops and we will have a queueing system in place.
- The indoor Food Court is open. As per Government guidance, you must provide contact details for every visitor in your party before entering our Food Court.
- Our food kiosks are open for takeaway service.
- There’s plenty of space to bring a picnic and some outdoor undercover picnic tables available.
- The undercover picnic area in our marquee is open. As per Government guidance, you must provide contact details for every visitor in your party before entering our Food Court.
- Our BBQs are available and can be reserved on arrival. It is not possible to book these in advance.
- Our Safari Bus is not running.
- It is not possible for our live Keeper talks to take place, but these have been pre-recorded and can be accessed online here.
- Our bird-of-prey display will take place as usual. Our sea lions are on holiday whilst their pool is being upgraded so there will be no sea lion presentation.
- We’ve temporarily closed the raised tiger viewing platform and the tigers can now be viewed from a new area in Pets Farm.
- The raised elephant viewing platform is closed, but it will be possible to view the elephant from the path that runs alongside her habitat. The elephant house will also be closed.
- Lemur Land is open, but, due to the increased risk of Covid transmission to primates, visitors must wear face coverings to enter this area of the Safari Park.
- Our meerkats are off show whilst their habitat is upgraded, so will not be available to view.
- As per government guidance our amusement rides, including bouncy castle, dodgems and kiddie rides, will be closed.
- As per government guidance, our flying fox, astroglide slide are closed. However the play-park, including the giant Fort, mini Land Rovers and mini tractors, will be open. Our pedal boats are open.
Can I book a school visit?
The Scottish Government announced on 10th May that school trips to visitor attractions can recommence, provided their guidance is followed. You can find the latest information here.
If you’d like to enquire about a reservation, please email us on firstname.lastname@example.org
How do I book or re-book my animal experience or Keeper for a Day experience?
We have restart our animal experiences and have emailed everyone who has an outstanding experience with an invite to book a date.
Animal experiences are not on sale to new customers.
I am a new member. How do I pick up my membership card?
You can collect your membership card at the safari park on your first visit after we reopen.
I am not able to visit. Will my membership be extended?
We cannot offer a refund or extension on membership if you are not able to visit. However, we’re optimistic that restrictions will be eased as the year progresses and hope that you’ll be able to visit us later in the season.
I have a question. How can I get in touch?
The best way is via email at email@example.com