(Updated 5th August 2021)
Is the Safari Park open?
We are open seven days a week. Our usual opening hours are from 9:30am until 5:30pm, but we’re open late through the summer as follows:
- Every Friday through July and August we are open until 7:00pm
- Every Saturday through July and August we are open until 9:00pm
- Every Sunday through July and August we are open until 7:00pm
Unless otherwise stated, we close at 5:30pm.
How do I book tickets to visit the Safari Park?
Tickets until the 31st August are available to book on our website now.
Visitor numbers are limited, and tickets are not available to purchase at the gate. All visitors are required to book in advance. This includes our members, and anyone with a pre-purchased ticket or gift card. Tickets are non-refundable, so please ensure you choose a date that suits you.
Are Covid restrictions at the Safari Park still in place?
The Government have advised a cautious approach to the lifting of restrictions and, as such, our safety arrangements at the Safari Park will remain in place. This includes the continued use of face coverings in indoor areas, a limit on visitor numbers, and a requirement for everyone to book in advance. Some areas of the Safari Park will continue to operate differently, and some areas will remain closed – you will find more information on this below.
Is the Safari Park a safe place to visit?
We’re an open-air attraction situated in 160 acres of parkland, so there’s plenty of space for social distancing. We have a range of safety measures in place at the park and ask all our visitors to observe the rules we have set out on face coverings and social distancing. All our rules are in line with current guidance and are for the safety of our visitors and staff.
Can I meet with friends and family at the Safari Park?
Everyone must follow Scottish Government guidance.
We are currently in protection Level 0. This means that you can meet socially in groups of up to 15 people from 15 separate households in outside areas such as the Safari Park. Under 12s do not count towards the total number of people or households meeting outside.
There are different rules for indoor spaces. You will find more information here.
Will all areas of the Safari Park be open as usual?
There is still plenty to see and do, but there are a few changes to access around the park. Please see below for specific details about our facilities and attractions:
- Our toilet facilities and baby-changing areas are open. You’ll need to wear a face covering to enter these indoor spaces.
- Our gift shops are open. You’ll need to wear a face covering to enter our shops and we will have a queueing system in place.
- The indoor Food Court is open. As per Government guidance, you must provide contact details for every visitor in your party before entering our Food Court.
- Our food kiosks are open for takeaway service.
- There’s plenty of space to bring a picnic and some outdoor undercover picnic tables are available.
- The undercover picnic area in our marquee is open. As per Government guidance, you must provide contact details for every visitor in your party before entering the marquee.
- Our BBQs are available and can be reserved on arrival. It is not possible to book these in advance.
- Our Safari Bus is not running.
- Our boat trip to Chimp Island is not running, but there a path for visitors to view this area on foot.
- It is not possible for our live Keeper talks to take place, but these have been pre-recorded and can be accessed online here.
- Our bird-of-prey display will take place as usual. Our sea lions are on holiday whilst their pool is being upgraded so there will be no sea lion presentation.
- We’ve temporarily closed the raised tiger viewing platform because physical distancing of one metre is not possible. Our tigers can be viewed from a new area in Pets Farm.
- The indoor elephant house is open, but you’ll need to wear a face covering to enter.
- Lemur Land is open, but, due to the increased risk of Covid transmission to primates, visitors must wear face coverings to enter this area of the Safari Park.
- Our amusement rides are open, including dodgems, bungee trampolines and kiddie rides. Our bouncy castle and soft play remain closed.
- For health & Safety reasons, our flying fox and astroglide slide are closed. However the play-park, including the giant Fort, mini Land Rovers and mini tractors, will be open. Our pedal boats and pedal carts are open.
Can I book a school visit?
The Scottish Government announced on 10th May that school trips to visitor attractions can recommence, provided their guidance is followed. You can find the latest information here.
If you’d like to enquire about a reservation, please email us on firstname.lastname@example.org
Can I book a group visit?
We are not currently accepting group reservations.
How do I book or re-book my animal experience or Keeper for a Day experience?
We have restarted our animal experiences and have emailed everyone who has an outstanding experience with an invite to book a date.
For the time being, animal experiences are not on sale to new customers.
I am a new member. How do I pick up my membership card?
You can collect your membership card at the safari park on your first visit.
I am not able to visit. Will my membership be extended?
We cannot offer a refund or extension on membership if you are not able to visit. However, we’re optimistic that restrictions will be eased as the year progresses and hope that you’ll be able to visit us later in the season.
I have a question. How can I get in touch?
The best way is via email at email@example.com