FAQ

General FAQ's

Is the Safari Park open?

Yes – the Safari Park is open.

What are your opening times?

Our usual opening hours from 25th October until 1st November are 10:00am - 5:00pm, 7 days a week.  Members are allowed early entry from 9:30am.     Last entry to the drive-thru is 4:30pm.

From 2nd until 25th November, our opening times are 10:00am - 4:30pm, 7 days a week.  Members are allowed early entry from 9:30am.     Last entry to the drive-thru is 4:00pm.

From 26 November until 20th December, our opening times are 10:00am - 5:00pm, Sunday through to Thursday, with late opening until 7:00pm on Fridays and Saturdays.  Members are allowed early entry from 9:30am.     Last entry to the drive-thru is 3:30pm.

How do I book tickets to visit the Safari Park?

All tickets must be booked in advance from our website.  BUY NOW 

Please ensure you book the right day and time as we cannot offer any refunds or make any changes to tickets once booked.

What happens if new restrictions mean that I can't visit on the date that I've booked?

If you are unable to visit on the day that you've booked due to a local lockdown or travel restrictions, we will offer to change your visit to an alternative date before we close on 20th December 2020. 

I am a member – can I visit anytime, as normal?

Members must book their tickets online and can do so here 

Member places are free to book, but please only do so if you are sure you will be coming as “no-shows” will deny other people the chance to visit.

I have bought membership. How do I pick up my passes?

You can collect your membership pass at the Safari Park when you visit.  Your membership record will be checked on arrival, then you will need to have your photo taken and collect your card at the Information Booth, which is situated near the sea lions.

I have pre-purchased tickets / passes, how do I use these?

You must book online for the day and time that you’d like to visit using the ‘prepaid/complimentary' option.  Take your pre-purchased tickets or passes with you when you visit – you’ll need to show these at the ticket booth when you arrive.  

How do I buy tickets using my gift card?

You must book in online for the day and time you are looking to arrive using the 'Prepaid/Complimentary' option. Take your gift card with you when you visit and this will be scanned on arrival at the ticket booth.

Can I meet with family and friends at the Safari Park?

You are welcome to visit with family and friends, in accordance with Scottish Government guidelines and local advice.   Please see the Scottish government website for further details.    You must not visit us if you have any Covid-19 symptoms.

Is the park a safe place to visit?

Blair Drummond Safari Park is an open-air visitor attraction situated in 160 acres of parkland and is a safe family destination with space to allow for social distancing.

The following measures are in place to ensure the Safari Park is safe for staff and visitors:

  • We have restricted the number of visitors in the Safari Park each day to less than 50% of usual capacity. 
  • All tickets must be pre-booked for a specific day and 'entry from' time.  Tickets cannot be bought on arrival.
  • We have installed 60 sanitiser points around the park and these, along with the existing hand-washing facilities, will ensure there are plenty of opportunities to keep hands clean.
  • We have installed a new app for placing orders in our Food Court, which means customer can avoid any unnecessary queuing. 
  • Our gift shops have limits on the number of customers who can enter at any one time.  Visitors are asked to wear a face covering to enter our gift shop, in accordance with government guidelines.
  • Paths around the various animal enclosures have a one-way system which we ask you to follow.
  • Our team of friendly cleaners have put together an enhanced cleaning programme for all areas of the Safari Park.
  • We have temporarily closed or made amendments to some of our attractions.  See below for further details. 

Will toilet facilities be open?

All the toilet and baby changing facilities are open. We will be managing these areas, so there may be a short delay whilst you wait to use the loos.

Will there be animal talks?

Our animal talks will not be taking place, instead they have been pre-recorded and are available to watch here.

Will the safari bus be working?

Due to the current circumstances, the safari bus is not running.

Will the sea lion show be running?

The sea lion shows is not running. However, the sea lions can often be in their outdoor pool.

Will the bird of prey display be running?

The bird of prey display is running.   These usually take place two or three times a day.  Start times vary; please ask at the Ticket Kiosk on arrival.   

What areas of the park will remain closed?

  • Our adventure play area and the majority of our funfair rides are open, but the bungee trampolines, flying fox, astroglide slide and bouncy castle remain closed. This is in accordance with government guidance and Health and Safety advice.  From Monday 2nd November the pedal boats will be closed. 
  • Some of our viewing areas will need to remain closed for the time being.   This includes our tiger viewing platform and our elephant house, but we have built temporary viewing areas for these animals. 
  • Lemur Land is currently closed and it is not possible for us to run the boat trip to Chimp Island, but a new walkway has been built to allow visitors to view the chimpanzees on foot. 

For more information on what will be available, please see the Plan your Visit section of the website.

Do we have to wear masks to the Safari Park?

In line with current government guidelines there is no requirement to wear a mask outside at the Safari Park. However, it is necessary to wear a face covering to enter the shops and toilets blocks.  It also necessary for visitors to wear a face covering in the food court except when seated at a table. We recognise that not everyone can wear a face covering and there are exceptions for children under five years old and those with certain medical conditions or disabilities.   

Do you accept cash?

All our tills are set up to take contactless payments and we would prefer this method of payment wherever possible. We can also accept cash if necessary.  Our aquablasters and mini tractors are coin operated and take £1 coins. 

Are groups and school visits allowed?

At the present time we are not taking any school or group bookings.

How do I book or re-book my animal experience vouchers or Keeper for a Day experience?

We are now permitted to take bookings for our Keeper for a Day, giraffe, and meerkat experiences.  We have limited availability and have restricted each time slot to participants from the same household.   If you have a voucher for one of these experiences, please email us on enquiries@blairdrummond.com with your voucher code number and you will be sent a link and details on how to book a date. 

Unfortunately, we are still unable to run the Junior Keeper or the lemur experiences due to regulations with social distancing.  We will restart these experiences as soon as we can and will update the information on this page. 

Do you have a baby changing facilities?

Yes, we have excellent baby changing facilities onsite. All our toilet and baby changing facilities will be cleaned regularly according to guidelines.

Do you have car parking?

Yes, we have ample free car parking.

Can I bring my dog?

We love dogs but unfortunately, they need to be left in our kennels (free of charge) for the duration of your visit.

 

Food FAQ's

Can I buy food onsite?

Yes. We will have meals available as well as drinks, ice creams & cakes. In accordance with government guidelines, our food outlets, including the Food Court, are currently open for sit in and takeaway service.

Are the BBQs available?

Yes the BBQs will be available on a first-come-first-served basis.

Can I bring a picnic?

Yes, there is plenty of space to bring a picnic.

 

I have a question. How can I get in touch?

The best way is via email at enquiries@blairdrummond.com. We will usually get back to you within one working day.

 

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