FAQ

General FAQ's

When is the Safari Park reopening?

The Safari Park reopened on Monday 29th June. We strongly recommend to download our Visitor Information Handout which can be found at the bottom of this page or by clicking here.

How do I book tickets to visit the Safari Park?

Ticket numbers will be limited each day and need to be booked in advance which can be done online here. Please ensure you book the right day and time as we cannot offer any refunds or make any changes to tickets once booked.

We are regularly assessing the number of tickets we feel it is appropriate to release.

I am a member – can I visit anytime, as normal?

Due to the current situation, we require all our customers to book their visit to the Safari Park to ensure that we can control the numbers of visitors and maintain appropriate social distancing.

Members need to book their visit in advance using our online ticketing system. Please only book if you are sure you will be coming as unfortunately “no-shows” will be denying other people the chance to visit that day.

Members will be permitted early entry to the park from 9:30 - and are welcome to arrive at any time during the day. We are also running two members-only evenings on the 18th and 25th July when you’ll be able to invite another family to join you for free and enjoy discounted food and drink. Details have been emailed to all members - if you have not received this please let us know.

Will my membership be extended whilst you are closed?

Yes. Anyone with valid membership during the time we have been closed, will have 16 weeks added onto their pass. We will be in touch with all our members about this.

I have bought membership. How do I pick up my passes?

Your membership record will be checked on arrival, then you will need to have your photo taken and collect your card at the Information Booth, which is situated beside the shop near the Sealions.

I have pre-purchased tickets / passes, how do I use these?

If you have tickets or passes that have already been paid for, we would ask that you book in online for the day and time you are looking to arrive. This is free of charge but allows us to limit numbers daily for everyone's safety. You can then use your tickets/passes on arrival as normal.

How do I buy tickets using my gift card?

We would ask that you book in online for the day and time you are looking to arrive using the “Prepaid/Complimentary” option. This is free of charge but allows us to limit numbers daily for everyone's safety. You can then use your gift card on arrival at the ticket booth.

What are your opening times?

Standard Ticket Holders

The park opens at 10am, 7 days a week. Last entry to the Safari Park is at 4.30pm and last entry to the reserves at 5.30pm.

Please adhere to the "entry from" time on your ticket, as this will enable us to manage the numbers of people in the Park, for your safety.

Members

The park opens to members at 9.30am, 7 days a week. Last entry to the Safari Park is at 4.30pm and last entry to the reserves at 5.30pm.

Members are currently required to book a day to visit - as detailed above.

Is the park a safe place to visit with my family?

Blair Drummond Safari Park is an open-air visitor attraction situated in 160 acres of parkland and is a safe family destination with space to allow for social distancing.

To ensure that the Safari Park is a safe place we have implemented a number of changes which are as follows:

  • Numbers of visitors will be restricted each day to ensure that everyone has a safe and enjoyable day.
  • All tickets must be pre-booked for a specific day and "entry from" time as we will no longer be selling tickets at the gate.
  • We have installed 60 sanitiser points around the park and these, along with the existing hand-washing facilities, will ensure there are plenty of opportunities to keep hands clean.
  • Our kiosks currently offer takeaway food only. When we are permitted to open our restaurant you will be able to order food and drinks from our app.
  • Our gift shops will have limits on the number of customers who can enter at any one time.
  • Paths around the various animal enclosures will have a one-way system which we ask you to follow.
  • Our team of friendly cleaners have put together an enhanced cleaning program for all areas of the Safari Park.

Will toilet facilities be open?

All the toilet facilities will be open with a one-in-one-out system in place. We will be managing these areas, so there may be a short delay whilst you wait to use the loos.

Do we have to wear masks to the Safari Park?

In line with current government guidelines there is no requirement to wear a mask outside at the Safari Park. However from 10th July it will be necessary* to have a face-covering to enter one of our shops. Plenty of super things to buy there (including lots of dinosaurs) - so please come prepared!

From 10th July the use of face coverings will become mandatory in shops.    It is important to recognise that not everyone can wear a face covering and there are exceptions for children under five years old and those with certain medical conditions or disabilities.   

Can I meet with family and friends at the Safari Park?

For your own safety we recommend that you visit with members from your own household. For the latest advice, please see the Scottish government website.

Do you accept cash?

All our tills are set up to take contactless payments and we would prefer this method of payment wherever possible. We can also accept cash if necessary.

Will there be animal talks?

Our animal talks will not be taking place, instead they have been pre-recorded and are available to watch here.

Are groups and school visits allowed?

At the present time we are not taking any school or group bookings.

Can I bring my dog?

We love dogs but unfortunately, they need to be left in our kennels (free of charge) for the duration of your visit.

Will the safari bus be working?

Due to the current circumstances, the safari bus will not be running.

Will the sea-lion show be running?

The sea-lion shows will not be running. However, the sea-lions will be in their outdoor pool and our keepers will be on hand to answer any questions you may have.

What areas of the park will remain closed?

Unfortunately, some of our amusements and viewing areas will need to remain closed for the time being. For more information on what will be available, please see the Plan your Visit section of the website.

How do I book or re-book my animal experience vouchers or Keeper for a Day experience?

Once we know when we are re-starting our animal experiences and Keeper for a Day we will publish this on our news page and will be in touch with anyone who has previously booked.

Do you have a baby changing?

Yes, we have excellent baby changing facilities onsite. All our toilet and baby changing facilities will be cleaned regularly according to guidelines.

Do you have car parking?

Yes, we have ample free car parking.

Food FAQ's

Can I buy food onsite?

Yes. We will have meals available as well as drinks, ice creams & cakes. However, in accordance with Government Guidelines, our food outlets are currently open for takeaway service only.

Are the BBQs available?

Yes the BBQs will be available on a first-come-first-served basis.

Can I bring a picnic?

Yes, there is plenty of space to bring a picnic.

 

Members Evening FAQ's

How do I arrange tickets?

This event is for our members and their guests.  Tickets are available from our website from Monday 6th July.   https://www.blairdrummond.com/members-evening

If you'd like to buy a membership, you can do so here.

Will the be BBQs available?

Yes the BBQs will be available on a first-come-first-served basis.

Can I bring a picnic?

Yes, there is plenty of space to bring a picnic.

I have a question. How can I get in touch?

The best way is via email at enquiries@blairdrummond.com. We will usually get back to you within one working day.

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