Is the Safari Park open?
Yes! We’re open from 9:30am until 5:30pm Monday to Friday, 9:30am until 7pm on selected Saturdays and Sundays throughout July and August.
How do I book tickets to visit the Safari Park?
All tickets must be booked in advance on our website. Tickets until 31st August can be bought online here.
Do I need to book in advance?
Visitor numbers are limited and all visitors are required to book in advance. This includes our members and anyone with a pre-purchased ticket or gift card. Tickets are non-refundable, so please ensure you choose a date that suits you.
What’s for lunch?
Our Food Court is open every day with seating indoors and outside. We also have lots of tasty takeaway options at our food kiosks throughout the park.
If you’d like to bring your own food, you can do that too. We’ve got lots of picnic benches and spaces where you can spread out, plus several undercover picnic areas.
If you fancy a BBQ, you’re welcome to use one of ours. These can’t be booked in advance, but we do have plenty of availability so just ask on arrival. We’ll even provide the coal and light it for you, free of charge.
Can I book a group or school visit?
Yes, we’re taking bookings now and offer a special rate for schools and groups. You can find out more here.
How do I book my animal experience?
If you’ve received an animal experience voucher and would like to book, you can do so here.
I’m a new member. How do I pick up my membership card?
You can collect your membership card on your first visit to the Safari Park.
Are all areas of the Safari Park open as usual?
A few areas of the park may be closed at certain times, but there’s always plenty to see and do. To find out what to expect, please click here.
Are some areas of the Park closed or operating differently?
Yes, there are a few areas that will be operating a bit differently. They are as follows:
- The indoor sea lion display will not take place. The new sea lion habitat is open and our sea lions have returned to the Park, but they are still settling into their new surroundings and not ready to perform. We expect the sea lion display to restart later in the year and, in the meantime, you can see the sea lions in their outdoor area and meet their keepers in live training demonstrations, which take place 11:30am and 1:30pm on weekdays, and 12pm and 3pm at weekends.
- The boat trip to Chimp Island has not restarted. Unfortunately, after two years on dry land our boats just aren’t fit for sailing. We’re working on a solution to this but, for now, you can only view our chimps on foot.
- Our Safari Bus is not running. This means that visitors who arrive without their own transport will be unable to visit the drive-thru. If you don’t have a car, not to worry. The majority of our animals can be viewed from the platforms or animal enclosures.
Is the Safari Park safe?
Yes. We work very hard to ensure the safety of everyone who visits the park. We’re an open-air attraction situated in 160 acres of parkland, so there’s plenty of space for social distancing. All our COVID safety measures are in line with current government guidance.
Is smoking permitted at the Safari Park?
We are smoke free. Smoking and vaping is only permitted in designated areas in the Safari Park carpark. The smoking areas are clearly signposted.
How do I complain?
Our customer satisfaction rate is high, and we’re pleased to say that most of our visitors are very happy with their day at the Safari Park. However, we know that sometimes things can go wrong and you may not have been satisfied with your visit. If you have a complaint, or something you’d like to bring to our attention, then please email us at firstname.lastname@example.org. All complaints are taken very seriously as they help us build a better experience for you, and you’ll receive a reply within 7 working days.